Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unused, uninstalled, and in its original packaging. We cannot accept items that have been used or installed improperly.
Please double-check your fitment before ordering — year, generation, and variant are listed on every product page. We do not accept returns for orders placed for the wrong vehicle or wrong part. If you're not sure what you need, contact us before you order and we'll point you to the right part.
To start a return, contact us at saikomfg@gmail.com. If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us with any return question at saikomfg@gmail.com.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain items cannot be returned:
- Custom products (special orders or personalized items)
- Orders placed for the wrong vehicle or wrong part (see fitment note above)
- Sale items and gift cards
Please get in touch if you have questions about your specific item.
Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, place a separate order for the new item.
Refunds
We'll notify you once we've received and inspected your return and let you know if the refund is approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Keep in mind your bank or credit card company may need additional time to process and post the refund.
If more than 15 business days have passed since your return was approved, contact us at saikomfg@gmail.com.